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FAD · FAD · South Jakarta

IT Support Staff

Deskripsi Pekerjaan:

Melakukan instalasi, konfigurasi, dan pemeliharaan hardware (PC, Laptop, Printer, Scanner) Melakukan instalasi, pembaruan, dan troubleshooting software serta Sistem Operasi Windows Membantu pengguna (end-user) menyelesaikan gangguan teknis operasional harian (helpdesk) Melakukan monitoring dan troubleshooting jaringan dasar (LAN, Wi-Fi, internet). Mengelola akun pengguna, email, dan hak akses (Microsoft 365 / Active Directory). Melakukan inventarisasi, pendataan, dan manajemen aset IT perusahaan. Melakukan setup dan konfigurasi perangkat IT untuk karyawan baru (onboarding). Melakukan perawatan berkala (preventive maintenance) pada seluruh perangkat IT. Memastikan dan mengelola cadangan data (backup data) secara rutin. Mengelola sistem ticketing IT dan memastikan penyelesaian masalah sesuai target waktu (SLA).

Kualifikasi:

  • S1 Teknik Informatika atau bidang IT terkait

  • Minimal 2 tahun pengalaman di IT Support, System Administrator atau posisi sejenis

  • Troubleshooting hardware, software, dan instalasi sistem operasi (Windows/macOS/Linux)

  • Pemahaman jaringan dasar (TCP/IP, LAN, Wi-Fi, router, switch, VLAN, dan port security)

  • Penguasaan Microsoft 365, Active Directory, FortiGate, dan sistem CCTV (IP Camera/DVR/NVR)

  • Kemampuan pemetaan konektivitas jaringan

  • Pengetahuan keamanan IT: antivirus, penanganan malware/phishing, dan backup data

  • Responsif, komunikatif, dapat dipercaya, disiplin, dan memiliki kemauan belajar tinggi

Division
FAD
Department
FAD
Role
System Administrator / IT Support
Locations
South Jakarta
Employment type
Contract
Working Arrangement
WFO
Picture of Raymond H
Contact Raymond H HRBP & Talent Acquisition Lead – HR
FAD · FAD · South Jakarta

IT Support Staff

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