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FAD · FAD · Intikom Head Office

Customer Contact Center Staff

Tanggung Jawab:

  • Menerima, membuat, dan mendistribusikan tiket pelanggan serta memastikan kelengkapan data.

  • Menjawab pertanyaan pelanggan terkait status tiket & melakukan follow-up ke tim terkait.

  • Merespons chat, telepon, dan email dengan cepat sesuai SLA.

Kualifikasi:

  • Pengalaman minimal 2 tahun di posisi Help Desk.

  • Pendidikan minimal S1 (jurusan relevan).

  • Komunikatif, cepat tanggap, dan mampu bekerja dalam tim.

  • Bersedia bekerja dengan sistem shifting.

Division
FAD
Department
FAD
Locations
Intikom Head Office
Employment type
Contract
Working Arrangement
WFO
Picture of Noerin Fajar Yusvia
Contact Noerin Fajar Yusvia Talent Acquisition Staff – HR
FAD · FAD · Intikom Head Office

Customer Contact Center Staff

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